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Kroger shares post-coronavirus 'blueprint' for businesses to reopen
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Kroger, the country’s largest grocery chain, had to learn quickly in order to keep its essential employees and customers safe throughout the coronavirus pandemic.
Stores limited how many customers could enter at a time. The company stepped up cleaning procedures and added barriers between cashiers and customers in checkout lanes. Kroger has about 2,800 stores, 35 manufacturing plants, 44 distribution centers and about 460,000 employees, and its role as a food retailer meant they were essential and needed to keep working.
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Now the Cincinnati-based company is sharing what it learned in “A Blueprint for Businesses,” a guide of best practices for businesses to reopen after temporarily closing due to the virus.
“Our stores are at the center of our communities and face a higher rate of exposure than most Americans. But as an essential business, we’ve learned how to operate safe and open environments in retail stores, food production facilities, and distribution centers,” Kroger CEO Rodney McMullen said in a note accompanying the guide.