Store tells residents they will only be served if they meet guidelines

Village shop in Cornwall BANS outsiders who aren’t ‘registered with the local GP’ or ‘key workers with appropriate ID’ to keep staff and customers safe during Covid-19 pandemic

  • Downderry Stores, a village shop in Downderry, near Torpoint, has issued rules
  • They only allow permanent residents in who are key workers or registered at GP
  • Poster shared by employee said it was to keep the community safe in lockdown

A village shop has implemented strict rules to deter visitors by only allowing shoppers registered with the local GP or key workers with ID to enter the store. 

Downderry Stores, a village shop in Downderry, near Torpoint, in southeast Cornwall, issued a set of guidelines in order to ‘keep our community and employees as safe as we can’. 

A poster shared by employee Sharolyn Broad to Facebook read: ‘Downderry Stores covid policy. 

‘To keep our community and our employees as safe as we can, we are currently only serving customers who are: permanent residents and registered with the local GP or key workers with appropriate ID. 

Downderry Stores, a village shop in Downderry, near Torpoint, in southeast Cornwall, issued a set of guidelines in order to ‘keep our community and employees as safe as we can

‘We apologise for any inconvenience this may cause and do look forward to welcoming everyone to Downderry Stores again soon. 

‘Thank you for your patience and understanding.’  

The village of Downderry has a population of 983 and has a dog-friendly sand and shingle beach which attracts visitors throughout the year. 

Employee of Downderry Stores, Sharolyn Broad, responded to a post on the One Callington Facebook group, where she revealed that outside of her work she is a carer for three vulnerable people.

Sharolyn wrote: ‘Hello! As a key worker from Downderry Stores I would like to put my opinion forward. 

Downderry Stores only serves shoppers registered with the local GP or key workers with ID

‘I’m not sure if your’e aware but Downderry and Seaton have a very elderly vulnerable population, this decision wasn’t an easy one to make, we can to consider the mental health and well being of all our community hence this decision. 

‘Also staff and their circumstances have to be taken into account! (Even though I’m sure a small majority of people don’t see these people have lives outside of work). I care for three people at home, one with leukaemia, one with heart failure and someone who is bed bound.’

She added: ‘However I don’t have a choice to stay at home as being a key worker I need to try and keep our community going and safe! 

‘I hope this brings more understanding to you not being able to get water from our shop!’ 

Writing on the One Callington Facebook group, Kate O’Kearney wrote: ‘If you go to Downderry with your dogs . Make sure you have water. Shop only serves people from the village’

‘This is not being done to be nasty and we welcome people back once this pandemic is over. If you don’t feel you want to come back then that is fine too. Thanks.’   

However the decision was met with opposition from other Cornish locals after one woman from Callington, 13 miles north of Downderry, urged people to carry water when visiting the village. 

Writing on the One Callington Facebook group, Kate O’Kearney wrote: ‘If you go to Downderry with your dogs. Make sure you have water. Shop only serves people from the village.’ 

Employee of Downderry Stores, Sharolyn Broad, responded to a post on the One Callington Facebook group on Tuesday 19

Niki Gregory responded: ‘They’re normally happy to take outsiders money though. Bad move I’d say.’  

‘That will be remembered. Not the smartest business decision….,’ Mark Readman wrote. 

Joanne Rattray added: ‘Yeah bit silly even just one in at a time and contactless only? Does seem extreme.’ 

Yet many praised the idea and described how ‘proud’ they were of the owners for keeping residents safe during the pandemic.

Commenting on a post in the Downderry and Seaton Village Hall Facebook group, people praised the decision to limit the number of shoppers 

Commenting on a post in the Downderry and Seaton Village Hall Facebook group, fisherman Brian Parnell wrote: ‘For those who don’t know the most locals who use this shop are over 60 years old.

‘They and everyone who works in the shop do their best to keep people safe and they are proud of it.’ 

Andie Bishop added: ‘Thank you all at Downderry Stores and in the village for going above and beyond for helping the elderly and vulnerable people in the village! 

‘Especially my lovely mum and dad-in-law! Who without them would have been in real difficulties.

Deviock Parish Council confirmed the move on Facebook at the start of lockdown on March 27 adding: ‘From today the Village stores in Downderry will only be serving customers who are registered with the local GP surgery’ 

‘You have made it a lot less stressful for us all knowing they are being brilliantly looked after!!! I think this decision is a brilliant idea well done for looking after your village.’   

Deviock Parish Council confirmed the move on Facebook at the start of lockdown on March 27 adding: ‘From today the Village stores in Downderry will only be serving customers who are registered with the local GP surgery. 

‘This is to deter visitors and safeguard this vital service. We do hope everyone understands, and we all look forward to welcoming visitors back to our lovely parish when this is over.’ 

Downderry Stores declined to comment when contacted by MailOnline. 

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