Along with other holiday companies, Butlins has closed temporarily due to the coronavirus lockdown. However, in light of the Government’s recent update on easing lockdown measures, the company has issued a statement on when it plans to reopen its Butlins resorts.
In his recent update to the nation, Prime Minister Boris Johnson announced the UK’s new COVID Alert System.
The UK is currently at stage four of the scale but will begin to take steps into stage three in the coming weeks and months.
Some lockdown measures have started to be eased, such as the rules surrounding exercise and employment.
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However, some measures are not likely to be lifted for some time, including the rules surrounding the hospitality industry.
Based on this scale, the UK’s hospitality industry could reopen in July at the earliest, but this will depend on the rate of COVID-19 infection in the UK.
Mr Johnson said: “Step three – at the earliest by July – and subject to all these conditions and further scientific advice, if and only if the numbers support it, we will hope to reopen at least some of the hospitality industry and other public places, provided they are safe and enforce social distancing.”
The hospitality sector includes restaurants, hotels and theme parks, which are all currently closed due to the pandemic.
When will Butlins reopen?
Butlins has not yet announced when it will be opening all of its resorts again.
On a statement issued on the Butlins website on May 13, the brand said they were “hopeful” they will be able to reopen their resorts “in the not too distant future”.
However, Butlins has extended the closure of their locations until July 2, in line with the Government’s updated guidelines.
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What happens if I’ve already booked a Butlins break?
Butlins are getting in touch with anyone who had a Butlins break booked for the next few weeks.
Butlins staff are currently working from home, and there may be some delays in getting in touch, but the company stresses they will respond to everyone.
Butlins has launched its Coronavirus Book with Confidence Guarantee to help guests who have an existing booking.
In a statement, Butlins said: “We know this is a worrying time for our guests who fall outside of our cancellation period, which is why we’ve launched a new Guarantee for all guests who have an existing booking with us.
“The Coronavirus Book with Confidence Guarantee gives you the option to move your break, or cancel and request a full refund.
“We just ask you wait until at least 28 days prior to your arrival date before getting in touch with us as we prioritise those guests who have had their breaks cancelled.”
Butlins are asking guests to fill out a form to indicate how they would like to manage their break, including whether they would like to move the booking to later in the year or next year, or make a decision later on.
If anyone would prefer a refund to rebooking, Butlins are asking people to get in touch via their website to discuss this further.
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